Frequently Asked Questions
Everything you need to know about your Jones athletic gear.
How do I determine the right size for my sports apparel?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and hips and comparing them to our chart to ensure a high-performance fit.
What is your return policy for worn equipment?
For hygiene and safety reasons, we only accept returns on items in original, unworn condition with tags attached within 30 days. Defective gear is covered under our separate 1-year performance warranty.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout for athletes who need their gear ready for the next game.
Are Jones products suitable for professional-level competition?
Yes, our gear is engineered with pro-grade materials and moisture-wicking technology designed to withstand high-intensity training and professional competitive standards.
How should I care for my technical fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid fabric softeners and bleach.
Do you offer team discounts for bulk orders?
We certainly do. For orders of 15 items or more, please contact our team sales department at [email protected] for specialized pricing and customization options.